Support Board
Date/Time: Sun, 19 Jan 2025 18:01:21 +0000
Real time data issue
View Count: 677
| [2018-04-24 16:37:41] |
| bodzhar - Posts: 17 |
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Hi, I've recently signed up to try Sierra Chart I subscribed to 20 real time indicies option. All good. I then signed all the exchange agreements then finally activated NASDAQ as my exchange. I then got a message that real time data should be active in 5 minutes or if not, to restart Sierra Chart. No real time data repopulated the intraday chart so I restarted the platform several times and tried opening new intraday charts of NASDAQ stocks but still no real time data, only historical with a 15 minute delay. There were enough funds in my account to cover the data costs so I figuring I'm doing something wrong? Any help greatly appreciated |
| [2018-04-24 18:15:29] |
| bodzhar - Posts: 17 |
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My settings in the Data/Trade Service settings appear to be correct SC Data - All Services [data} is set and 'allow support for sierra chart data feeds' enabled |
| [2018-04-24 18:24:15] |
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You activated NASDAQ indices which provides real time data for these symbols: https://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Indices#INDEX-NQ Not stocks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-24 18:24:45
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| [2018-04-24 18:33:00] |
| bodzhar - Posts: 17 |
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What should I be subscribing to get real time data for US stocks?
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| [2018-04-24 19:55:04] |
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In this section here where you control the number of symbols you need to choose the option with 100 real-time symbols: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections (Set the number of real-time symbols per connection) And you need to activate the US Equities exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-24 19:56:14
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