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PC latency vs CQG latency

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[2018-04-17 05:57:47] #1 [Go To First Post]
Revan - Posts: 9
Hello I'm based in Australia and trading US markets Globex/Nymex etc, in the chart settings > latency I'm wondering if this latency is referring to computer latency in processing the data, or latency via distance of data being sent? Also are you aware of anyone based internationally who has had issues with live data streaming, thanks.

[2018-04-17 06:49:31] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not know what Chart Setting you are referring to. Also are you aware of anyone based internationally who has had issues with live data streaming, thanks. If you are referring to not receiving real-time futures data, then that does make sense. For complete information, refer to: Is Historical and Real-time Futures Data Included? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-17 06:49:44

[2018-04-17 07:33:21] #3 [Go To First Post]
Revan - Posts: 9
No charts, I don't use charts, just the trading DOM. the latency setting, where you enter the milliseconds, under chart settings. Date Time Of Last Edit: 2018-04-17 07:34:18

[2018-04-17 09:29:34] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That is fully documented here: General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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