Support Board
Date/Time: Sun, 19 Jan 2025 15:04:07 +0000
some symbols have stopped updating
View Count: 671
| [2018-04-16 11:30:44] |
| User498327 - Posts: 1 |
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Some symbols have stopped updating real-time via the CQG WebAPI / Sierra: F.US.GCE Gold futures F.US.DD Dax futures F.US.TYA US 10y Notes futures I was received all okay and as of this morning, GC, TYA & DD have stopped for some reason.. |
| [2018-04-16 12:04:16] |
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Refer to help topic 3.4: http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#NotReceivingRealTimeDataFromDataFeed And to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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