Support Board
Date/Time: Sun, 19 Jan 2025 12:20:21 +0000
DOM Graph missing when use data from parallel instance
View Count: 684
| [2018-04-12 12:44:13] |
| User548572 - Posts: 4 |
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I use two instances. 1st for data only, 2nd for trading. Today I upgraded to 1727, but I do not get DOM data into 2nd instance from 1st one. When I downgraded to 1717 it works well. |
 sierra4-12-2018 10-53-29 AM.jpg / V - Attached On 2018-04-12 12:41:14 UTC - Size: 545.94 KB - 316 views sierra4-12-2018 11-02-34 AM.jpg / V - Attached On 2018-04-12 12:41:27 UTC - Size: 440.79 KB - 279 views |
| [2018-04-12 19:12:53] |
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The functionality you are using with remote chart data files is out of date. Due to the changes with market depth in Sierra Chart, market depth data does not transfer between instances when using this feature. You need to instead use the Sierra Chart Exchange Data Feed for reliable data when using Interactive Brokers. Refer to this page for instructions: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-12 19:14:16
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