Support Board
Date/Time: Sun, 19 Jan 2025 12:25:15 +0000
Instance 1 and DOM
View Count: 1144
| [2018-04-09 16:06:27] |
| nicktrader - Posts: 730 |
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The DOM of the Instance 1 show me a candle on the left hands side since vers. 1730. The other problem is still the known problem of the vanished "Ask Size Volume Bars" (from time to time. I am using CQG. |
 Instance 1 - DOM.png / V - Attached On 2018-04-09 15:58:59 UTC - Size: 67.13 KB - 359 views |
| [2018-04-09 18:46:16] |
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You must have a study on the Trading DOM which is drawing that chart bar. Remove the studies one by one and see which one is doing that. . The other problem is still the known problem of the vanished "Ask Size Volume Bars" (from time to time. This is something CQG specific and we are not able to reproduce and do not know why it happens. It is not something we can spend time on now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-09 18:46:32
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| [2018-04-09 19:47:54] |
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. The other problem is still the known problem of the vanished "Ask Size Volume Bars" (from time to time. Can you confirm that this occurs on a sub instance of Sierra Chart and not the main instance. Our understanding is that this occurs on a sub instance.And if you reconnect to the data feed does that resolve it?: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-09 19:48:14
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| [2018-04-10 06:58:19] |
| nicktrader - Posts: 730 |
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- Problem was caused by a study - I fixed it - it occurs only on a sub instance |
| DOM Instance 1.png / V - Attached On 2018-04-10 06:57:41 UTC - Size: 118.79 KB - 308 views |
| [2018-04-10 17:51:05] |
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OK we will keep looking into the market depth data issue with CQG in a sub instance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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