Support Board
Date/Time: Wed, 22 Jan 2025 00:34:49 +0000
DOM
View Count: 942
| [2018-04-05 17:23:39] |
| User583898 - Posts: 7 |
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Still not get the right figures for the DOM. Need help
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DOM.png| [2018-04-05 17:29:42] |
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What is the question? We do not understand.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-06 11:49:04] |
| User583898 - Posts: 7 |
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Sorry for being clumsy, but everything is new to me. The image from your Website (dom2) looks different to my DOM (dom1). I have marked in yellow what i definitely mean. This figures are different to my settings. (ASK and BID is in the same column, while in my setting they are seperated. Furthermore i would like to ask whether my payment went through and everything is right with my account. Date-Time: 2018-04-03 07:23:16 UTC Account Name: sierravol Name: bernd adamer Amount Paid: 42.16 EUR Payment Processor: Safe Charge Transaction/Order ID: 781095463 Statement Descriptor: G2S-SierraChart |
| Attachment Deleted. |
| [2018-04-06 18:17:43] |
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In the case of the EURUSD symbol, there is no market depth data available for that symbol unless you are using LMAX: LMAX Trading Service That is why you see no quantities other than 1 in the columns set to display the bid and ask sizes. The columns you have highlighted in yellow in Dom 1 we are not sure what they are because we cannot see the titles. With regards to your account, the payment was received and you are fine. You can check on the payments yourself by going to the top of this webpage and selecting Support >> Account Control Panel, then scroll down about halfway and select the link that states View Transaction Log and Payment Receipts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-06 18:24:27
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| [2018-08-30 19:10:01] |
| User583898 - Posts: 7 |
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hello. How can i find the instrument "dow jones". I know FILE/FIND SYMBOLE.....BUT WHAT IS THE SYMBOLE FOR THE "dow jones" (CFD or FUTURE). Thanks
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| [2018-08-30 21:48:39] |
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In the case of LMAX the CFD symbol is WS30
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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