Support Board
Date/Time: Sun, 19 Jan 2025 09:13:01 +0000
historical data feed - problem
View Count: 754
[2018-04-02 17:32:42] |
raja - Posts: 20 |
i was getting delayed data for all markets (not real time) including currencies, futures, stocks, etf now it is not happening chart is showing data as of 19th march 2018 what am i paying monthly for ? please guide |
[2018-04-02 17:44:50] |
Sierra Chart Engineering - Posts: 104368 |
It sounds as though you may be using expired futures contract symbols, at least in the case of the futures contract symbols. Refer to this page: Futures Chart Not Updating or Not Updating Frequently Otherwise, tell us one of the symbols that is not updating and provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-02 17:45:41
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