Support Board
Date/Time: Sun, 19 Jan 2025 09:14:11 +0000
Trading account disappeared from trade activity log
View Count: 730
| [2018-03-31 05:22:32] |
| User87744 - Posts: 22 |
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I enabled "Show order fills" on my chart and could not see any trades, so I looked in the Trade Activity Log, with the date range set from 150 days ago to today, All Symbols (non-Sim), All accounts, and found zero trades. From the accounts drop down list, I then noticed my current trading account was missing and only reappeared after I entered a rejected Sell limit order (exchanges are closed today hence the rejection). The "Number of Days to Save in Trade Activity Log" settings had been set to 365 days for non-sim fills and 999999 days for non-Simulated. The TradeActivityLog file has not been renamed as corrupted. What's happened to my trade data?
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| [2018-03-31 17:43:43] |
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It is impossible for us to know why the data is missing. However there are backups of the Trade Activity Log: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles Use a backup. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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