Support Board
Date/Time: Sun, 24 Nov 2024 06:53:04 +0000
non.NET - system crash if studies uses more rows than available. v1030
View Count: 1288
| [2013-10-03 11:06:24] |
| namlem - Posts: 94 |
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Hello, no log file available since system crashes instantly. here are the steps to reproduce the problem: 1. create new chartbook 2. open new intraday chart 3. add study Moving Averages 4. add study Spreadsheet System/Alert 5. in column O write formula: "=C3+ID2.SG1.3" where "ID2.SG1.3" is an output from Moving Averages 1st average. 6. go to Spreadsheet System/Alert settings and set Number of Rows to 60k (or probably more than available in chart) 7. press ok and soon after computing starts Windows tells that program chashed. ps. pls notice, that no reference charts are used in this test case. |
| [2013-10-03 11:10:45] |
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We do know about the problem with with increasing the number of rows. There is a bug with that. At this time, the non-CR spreadsheets are just a beta. We should have made that more clear. They are still being developed, and they are not meant for serious use at this time. We do appreciate all the feedback and we are addressing every single one of the problems you are bringing to us. This is the same problem as you mentioned before. We are taking care of it. It should be solved in the next few days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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