Support Board
Date/Time: Sun, 19 Jan 2025 06:11:31 +0000
Trouble updating to 1721 or 1722 with IB version 970.1a
View Count: 621
| [2018-03-22 14:22:33] |
| User114886 - Posts: 4 |
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When i want to update sierra chart to 1721 or 1722 i go in help and select download current version or download pre release. Once i click, i get prompt to close sierra chart and then sierra chart closes but never opens again. When i open it manually it's still at 1717. I have another instance of sierra chart with infinity trading and the update worked but with my other instance wich is with IB (version 970.1a) it doesn't update.
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| [2018-03-22 16:57:43] |
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Update by downloading the installer from this page: Software Download There is also a note about this problem here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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