Support Board
Date/Time: Sun, 19 Jan 2025 03:22:12 +0000
Custom studies no longer working
View Count: 1243
| [2018-03-21 10:24:51] |
| jimskin - Posts: 127 |
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I have just downloaded Version 1720 64-bit and two custom moving average studies I use are no longer plotting the lines on the chart. Have there been any changes in Version 1720 that would affect a custom moving average study (compared to the previous release). Thanks
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| [2018-03-21 10:27:31] |
| jimskin - Posts: 127 |
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I've just noticed the custom studies are no longer listed under 'Add Custom Study'. Has the new download deleted the custom studies?
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| [2018-03-21 17:35:56] |
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You need to recompile the studies under the 64 bit version. This is covered here: Sierra Chart 64 Bit Version Plan Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-22 05:23:20] |
| ticinotrader - Posts: 397 |
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My custom study is already recompiled based on the link you provided and it was working on earlier 64 bit versions. I now updated from 1716 to the newest stable release 1721 and have the same issue: no custom study is shown in the Add Custom Study list. Also, it is strange: because, although the custom study is not in the Custom Study List, if I open an existing chartbook with the custom study already applied, the charts show the study. Can you please advise? Should we re-compile the study again? I'm just asking because a 3rd party programmer is working on the study and have to ask him each time for the re-compilation of the study. Also, I have to update the study for automatic distribution. Date Time Of Last Edit: 2018-03-22 05:27:34
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| [2018-03-22 05:32:29] |
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We are looking into this now. Apparently there is a problem in 1721 with listing of custom studies.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-22 06:07:39] |
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This is now resolved in the latest revision of version 1722. We apologize for this issue. It relates to adding support for a separate folder to support Custom Study DLLs. In our testing, because we had a DLL in that folder, the problem was not noticed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-22 06:07:58
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