Support Board
Date/Time: Sun, 24 Nov 2024 06:38:41 +0000
Error Connecting to Base Barchart Data Feed
View Count: 1308
| [2013-10-02 15:57:31] |
| bol0802par501 - Posts: 3 |
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Dear Sirs: Starting around noon yesterday (10-01-13), my SierraChart experienced problem connecting to the Base Barchart Data Feed. The log claimed "Error connecting socket: Window error code 10061: No connection could be made because the target machine actively refused it." I contacted Barchart support and was told: "Barchart.com Realtime 9:42 AM (58 minutes ago) to me Mr. Hsiao, I have had numerous Sierra Chart users with the same problem. Please contact them. Regards, Richard " I am sending the log to you to look at and see what was the problem. Thank you. Sincerely, Shyh-Lin Hsiao |
| [2013-10-02 16:12:01] |
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Go to Global Settings >> Data/Trade Service Settings. Set the Connection Port to 7500. Press OK. Select File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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