Support Board
Date/Time: Sun, 19 Jan 2025 03:31:04 +0000
Daily OHLC does not show
View Count: 1442
| [2018-03-20 19:48:56] |
| User459170 - Posts: 262 |
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Hi all, I have a weird situation, daily OHLC study does not show in my chart, even if I put the study in a different Region. It shows all Daily values as 0. What could be causing this? Thanks. |
| [2018-03-21 15:34:44] |
| John - SC Support - Posts: 37327 |
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Be sure to look over the Study Settings and study Inputs to see if there is anything unusual that needs to be corrected. It may be easier to simply reset the study settings to ensure that everything is back to the default state and start over. Follow the directions here to reset the study defaults: Chart Studies: Resetting Default Study Settings For an Individual Study After resetting the study, remove it from the chart and add it again. See if the values show up properly without changing any inputs, and then move forward from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-21 17:12:51
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| [2018-03-21 16:46:18] |
| User459170 - Posts: 262 |
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Hi John, Thanks a lot. I have tried all of that already. I even tried removing the study and adding it as a new study with no changes and putting it in another region. Still no go. Its as though something in the chart settings somewhere is blocking this, I am not sure what it could be since this is now added as a new study. |
| [2018-03-21 16:55:44] |
| John - SC Support - Posts: 37327 |
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Can you please provide a screen shot of the chart you are putting this study on, as well as an image (or information) of the Study Settings for the Daily OHLC study.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-21 17:13:35
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| [2018-03-21 17:11:54] |
| User459170 - Posts: 262 |
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Hi John, Thanks. Here's the screenshot http://imagizer.imageshack.com/img924/5019/IgtpBo.png |
| [2018-03-21 17:14:15] |
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Provide a chart image following these instructions only: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We will not look at external screen images as a matter of policy. And attach the chart following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-21 17:21:58] |
| User459170 - Posts: 262 |
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Hi, ok, heres the link http://www.sierrachart.com/image.php?Image=1521652866846.png
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| [2018-03-21 18:04:25] |
| John - SC Support - Posts: 37327 |
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One of the things I notice is that your image is showing dates from December. The default setting in the Daily OHLC study for Number of Days to Calculate is 50. If you did not change this, then I would not expect to see any lines for that particular time. If you move your graph back to the present day, do you have the lines there? If so, then that is your problem.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-21 18:15:38] |
| User459170 - Posts: 262 |
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John, thanks so much.
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