Support Board
Date/Time: Sun, 19 Jan 2025 03:33:54 +0000
Sunday data issue
View Count: 767
| [2018-03-19 14:57:13] |
| User536105 - Posts: 36 |
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Hello my friend, I am at gmt +8 hong kong time zone and I found that there is sunday daily data for s and p 500 futures starting at sunday 2130pm but at that time the market should not start yet. May I ask why and how to solve the problem? Thank you.
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无标题.png| [2018-03-19 19:46:24] |
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Can you tell us what time zone that chart is set to? Is it Hong Kong time? Refer to: Time Zone Setting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-19 21:11:40] |
| User536105 - Posts: 36 |
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Yes, the chart is hong kong time too. Thank you
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| [2018-03-20 03:00:41] |
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OK we think we understand with the reason is for what you see. We have explained it here: https://www.sierrachart.com/index.php?page=doc/SessionTimes.php#StartingTimeDoesNotRepresentActualStartTimeOfDataWithinChartBar Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-20 03:32:01] |
| User536105 - Posts: 36 |
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Um may I ask does the reference information mean that the sunday bar's data was an error or something? As I saw the that daily bar got some volumes and price range and I cannot figure out where should these data belong to?
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| [2018-03-20 17:27:33] |
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No, there is no error. You may want to re-download the data for that day just to be sure there is no missing data. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Also refer to: Chart Session Times: Understanding Trading Day Dates Based on Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-20 17:28:36
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