Support Board
Date/Time: Sun, 19 Jan 2025 03:21:22 +0000
[User Discussion] - GAIN OEC data faild to connect
View Count: 676
| [2018-03-19 10:14:17] |
| User212558 - Posts: 2 |
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hello, i am using GAIN OEC data and connection is failed i am using top of the book data. i copy the log file and paste below. can you help me? Thanks, Elad. Reading Internal Order ID file. | 2018-03-18 16:53:50 Reading Trade Orders file. | 2018-03-18 16:53:50 Reading Trade Positions file. | 2018-03-18 16:53:50 Listening on UDP port 22903. | 2018-03-18 16:53:50 Software version: 1717 32-bit | 2018-03-18 16:53:50 Usage end date: 2018-06-18 | 2018-03-18 16:53:50 Enabled for: Advanced Features. | 2018-03-18 16:53:50 Enabled for: Sierra Chart Historical Data Service. | 2018-03-18 16:53:50 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-03-18 16:53:50 Current selected Data/Trading service: GAIN Capital/OEC | 2018-03-18 16:53:50 Chart Update Interval: 500 | 2018-03-18 16:53:50 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-03-18 16:53:50 2018-03-18 22:53:50 Local computer time | 2018-03-18 16:53:50 2018-03-18 20:53:50 Local computer time in UTC | 2018-03-18 16:53:50 2018-03-18 16:53:50 Local computer time in SC Time Zone | 2018-03-18 16:53:50 2018-03-18 20:57:09 Server time in UTC | 2018-03-18 16:53:50 Local computer UTC time and Server UTC time difference: 200 seconds. | 2018-03-18 16:53:50 Notice: Your computer's clock is off by 200 seconds. For help with this, press the 'Send for Analysis' button. | 2018-03-18 16:53:50 Program path: C:\SierraChart\ | 2018-03-18 16:53:50 Data Files path: C:\SierraChart\Data\ | 2018-03-18 16:53:50 OS Version Number: 10.0 | 2018-03-18 16:53:50 Locale Setting: C | 2018-03-18 16:53:50 Checking for new symbol settings for service code oec | 2018-03-18 16:53:50 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-03-18 16:53:50 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-03-18 16:53:50 Received 5 login tokens. | 2018-03-18 16:53:51 Symbol settings are up-to-date for oec | 2018-03-18 16:53:51 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:41 GAIN Capital FIX Trading socket (36) | Creating socket. | 2018-03-18 16:55:41 GAIN Capital FIX Trading socket (36) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:41 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:55:42 GAIN Capital FIX Trading socket (36) | Socket gracefully closed by remote side. | 2018-03-18 16:55:42 GAIN Capital FIX Trading socket (36) | Received socket Close event. | 2018-03-18 16:55:42 GAIN Capital FIX Trading socket (36) | Initiating close of socket by core. | 2018-03-18 16:55:42 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:55:42 GAIN Capital FIX Trading socket (36) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:55:42 GAIN Capital FIX Trading socket (36) | Closed. | 2018-03-18 16:55:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:55:42 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:42 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:55:42 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:55:42 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:42 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Creating socket. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:45 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Socket gracefully closed by remote side. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Received socket Close event. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Initiating close of socket by core. | 2018-03-18 16:55:45 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:55:45 GAIN Capital FIX Trading socket (37) | Closed. | 2018-03-18 16:55:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:55:45 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:45 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:55:45 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:55:45 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:45 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:48 GAIN Capital FIX Trading socket (38) | Creating socket. | 2018-03-18 16:55:48 GAIN Capital FIX Trading socket (38) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:48 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:55:49 GAIN Capital FIX Trading socket (38) | Socket gracefully closed by remote side. | 2018-03-18 16:55:49 GAIN Capital FIX Trading socket (38) | Initiating close of socket by core. | 2018-03-18 16:55:49 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:55:49 GAIN Capital FIX Trading socket (38) | Received socket Close event. | 2018-03-18 16:55:49 GAIN Capital FIX Trading socket (38) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:55:49 GAIN Capital FIX Trading socket (38) | Closed. | 2018-03-18 16:55:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:55:49 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:49 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:55:49 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:55:49 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:49 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:52 GAIN Capital FIX Trading socket (40) | Creating socket. | 2018-03-18 16:55:52 GAIN Capital FIX Trading socket (40) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:52 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:55:52 GAIN Capital FIX Trading socket (40) | Socket gracefully closed by remote side. | 2018-03-18 16:55:53 GAIN Capital FIX Trading socket (40) | Received socket Close event. | 2018-03-18 16:55:53 GAIN Capital FIX Trading socket (40) | Initiating close of socket by core. | 2018-03-18 16:55:53 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:55:53 GAIN Capital FIX Trading socket (40) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:55:53 GAIN Capital FIX Trading socket (40) | Closed. | 2018-03-18 16:55:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:55:53 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:53 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:55:53 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:55:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:53 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Creating socket. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:56 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Socket gracefully closed by remote side. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Received socket Close event. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Initiating close of socket by core. | 2018-03-18 16:55:56 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:55:56 GAIN Capital FIX Trading socket (41) | Closed. | 2018-03-18 16:55:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:55:56 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:56 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:55:56 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:55:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:55:56 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-03-18 16:55:59 GAIN Capital FIX Trading socket (42) | Creating socket. | 2018-03-18 16:55:59 GAIN Capital FIX Trading socket (42) | Connecting to IP: 64.94.37.238. | 2018-03-18 16:55:59 GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Socket gracefully closed by remote side. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Received socket Close event. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Initiating close of socket by core. | 2018-03-18 16:56:00 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Closed. | 2018-03-18 16:56:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-18 16:56:00 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:56:00 GAIN Capital/OEC | Disconnected from the trading server. | 2018-03-18 16:56:00 GAIN Capital/OEC | Disconnected. | 2018-03-18 16:56:00 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-18 16:56:00 Date Time Of Last Edit: 2018-03-19 20:10:07
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| [2018-03-19 20:08:34] |
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These are the relevant messages: GAIN Capital FIX Trading: Sending the Logon message. | 2018-03-18 16:56:00 GAIN Capital FIX Trading socket (42) | Socket gracefully closed by remote side. | 2018-03-18 16:56:00 Refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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