Support Board
Date/Time: Sun, 19 Jan 2025 03:16:17 +0000
Problem with Automatic/Built-in Updater
View Count: 727
[2018-03-19 08:23:23] |
ticinotrader - Posts: 397 |
When I try to use the Help -> Download Current or Download PreRelease options, I always get the following error message: Failed to open the file: C:\SierraChart\SierraChartFileDownloader.exe. Error: Windows error code 32: The process cannot access the file because it is being used by another process. | 2018-03-19 04:08:07 * Although I can manually download the installer from your site and run it. I get this message when trying to up/downgrade on 1716, 1717 and 1720 |
[2018-03-19 20:48:07] |
Sierra Chart Engineering - Posts: 104368 |
This is going to be due to some security software on your system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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