Support Board
Date/Time: Sun, 19 Jan 2025 03:24:46 +0000
MY SERVICES ARE NOT WORKING
View Count: 1114
| [2018-03-15 20:09:39] |
| User122513 - Posts: 28 |
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MY CHARTS AND ALL SERVICES ARE NOT WORKING SINCE 1:30 AM. WHATS GOING ON? I DID MAKE MY PAYMENTS FOR THIS MONTH. |
| [2018-03-15 20:51:36] |
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Tell us the symbol of one of the charts. Provide a copy of the Message Log following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-15 23:39:27
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| [2018-03-15 22:09:04] |
| User122513 - Posts: 28 |
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ES. NQ. RTY
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| [2018-03-15 22:49:17] |
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SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2018-03-15 01:24:44 For help with this particular error, refer to:https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2018-03-15 02:37:37 Error getting address info for ds7.sierracharts.com. Windows error code 11001: No such host is known. | 2018-03-15 02:37:49 * Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-15 22:50:33
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| [2018-03-15 22:50:00] |
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The prior post has been updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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