Support Board
Date/Time: Sun, 19 Jan 2025 00:26:09 +0000
Charts not displaying correct data and Data is connected
View Count: 756
| [2018-03-08 00:57:48] |
| User180814 - Posts: 45 |
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Hello Sierra, My Charts are not displaying correct price information. For example my chart is quoting a price on the y axis of 6943.75 for NQ March. This is the case for both instances of my software. The Sierra dom is displaying correct price data. Can you offer some help here. I can not trade this way. Thanks, I am available by phone as well **. Marc Date Time Of Last Edit: 2018-03-08 01:00:23
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| [2018-03-08 01:08:48] |
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So it sounds like the chart is not updating. Refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-08 01:09:05
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| [2018-03-08 02:15:02] |
| User180814 - Posts: 45 |
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Is someone available to help solve this problem? Please call 970-963-1819 Marc |
| [2018-03-08 03:11:03] |
| User180814 - Posts: 45 |
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Problem Solved. My Charts automatically rolled over to June, which is not needed at this point. That is why I lost my references on charts because the charts auto switched to the June Contract. Thanks, Marc no need to call. |
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