Support Board
Date/Time: Sat, 18 Jan 2025 19:39:04 +0000
Do not see the [M] after symbol name on my charts even though set up on SC data feed
View Count: 983
| [2018-03-02 15:27:07] |
| User756444 - Posts: 3 |
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Hi - New-ish user here. I noticed today that most of my charts do not show the [M] after the symbol name, indicating that they are being fed from broker data instead of the SC data plan I paid for. I started the SC data last month. I followed the instructions on https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions at the time, and I remember seeing the [M] at the time of setup. I re-followed them today, but it didn't make any difference. Is it possible that the trouble began when I went from trial to regular? Or when I renewed for March? I do see the [M] after market internals like NISS-SP, NVOL-SP, TICK-NYSE, etc. Just not for ES, NQ, YM, and RTY. My broker feed is Gain (OEC). Thanks, |
| [2018-03-02 18:02:21] |
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You need to also activate the exchanges you want real-time data for, here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges You probably will just want to enable the Full CME Group exchange for 3.25 USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-02 18:02:56
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| [2018-03-02 18:15:12] |
| User756444 - Posts: 3 |
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Ahhh, thanks that fixed it. I must have forgotten to activate the exchange when I moved from the trial to the regular setup. Cheers, |
| [2018-03-02 18:29:00] |
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No worries.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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