Support Board
Date/Time: Sat, 18 Jan 2025 19:33:17 +0000
Bitmex order execution problems
View Count: 2937
| [2018-03-02 12:18:05] |
| User104352 - Posts: 10 |
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I got problems with attached orders on bitmex. stops and target are not triggered and the order line in charttrader dissapears a few moments after order gets filled. I can bring it back for a few moments with "refresh trade data from service" but it continues not showing up. Trade Activity Log: File read result: 5723 records inserted. 337 fill records inserted. 0 records filtered. | 2018-03-01 21:28:33 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-02-14 00:00:00. Non-sim records date-time limit is 2017-11-28 00:00:00. Non-sim fill record date-time limit is 2017-03-01 00:00:00. | 2018-03-01 21:28:33 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 735. Service Order ID: a6b6da62-dda7-60a2-3a15-23d13bacf3d2 | 2018-03-01 23:06:39 Order Modification Error: User order modification ignored. New price is the same during a price modify. Internal Order ID: 739. Service Order ID: ca91cc8c-f4fc-39f2-4aec-cdb89958b8a4 | 2018-03-02 10:41:00 Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 740. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 10:41:19 * New order rejected - BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 741. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 10:41:28 * New order rejected - BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 742. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 10:41:36 * Remaining side of bracket order has been canceled due to sibling either having been filled or canceled. Internal order ID: 748 | 2018-03-02 13:04:01 * |
| [2018-03-02 20:01:46] |
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1. In regards to stop triggering, refer to these posts here about this: Direct BitMEX Trading Support 2. This relates to the fact that BitMEX is not providing the Position Average Price value during the streaming position updates over the web socket: and the order line in charttrader dissapears a few moments after order gets filled. I can bring it back for a few moments with "refresh trade data from service" but it continues not showing up.
We have implemented a solution for this. Update to the latest "Prerelease": Software Download: Fast Update 3. In regards to: New order rejected - BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 742. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 10:41:36 * The message in bold is from BitMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-02 20:03:55
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| [2018-03-02 20:04:00] |
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Prior post above has been updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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