Support Board
Date/Time: Sat, 18 Jan 2025 19:23:47 +0000
Error Message on Startup
View Count: 833
| [2018-03-01 01:15:08] |
| infpz - Posts: 826 |
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Seen this 3x so far this evening - it happened to my today as well when trying to update to the prerelease - which I believe is now the current version - 1708. "Initialization error: Error processing the command line. If you need more help, contact Sierra Chart Support for assistance." |
| [2018-03-01 03:10:50] |
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Just give us about 10 minutes on this. If we cannot resolve within that time, contact us by email about this and we will call you to get you back to the prior version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-01 03:17:36] |
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OK clearly this is only affecting TransAct users. We have reverted back the main version to 1705 now. Use this installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe When you run the installer, set the Installation Path to this folder: C:\SierraChart\SierraChartTransActMA\ If anyone has any trouble just let us know by email there contact information and we will help them. And let us know that you are successful getting back to the prior version 1705 and it is running fine for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-01 03:18:20
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| [2018-03-01 11:54:57] |
| infpz - Posts: 826 |
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Up and running on 1705.
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