Support Board
Date/Time: Sat, 18 Jan 2025 19:39:48 +0000
I dont get live updates on Interactive Brokers Data when I have more than 1 chartbook open
View Count: 703
| [2018-02-27 09:55:05] |
| User772556 - Posts: 21 |
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Hello, I currently get Data from IB and it works fine when I only have 1 chart book open for 1 instrument. But if I have three chart books it will not update live, I have to keep clicking the delete and download data feature. I never had this issue before. How can we sort this out? |
| [2018-02-27 11:14:07] |
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It sounds like you are going over an Interactive Brokers symbol limit. Look at how many symbol Sierra Chart is tracking. Refer to: Status Bar And then contact Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-27 11:26:38] |
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Also, to definitively determine the reason for the problem, refer to help topic 3.4: http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#NotReceivingRealTimeDataFromDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-27 11:28:58
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