Support Board
Date/Time: Sun, 24 Nov 2024 05:35:33 +0000
Rpl not working and data query
View Count: 1427
| [2013-09-28 10:47:37] |
| User92573 - Posts: 530 |
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Dear Support, I have two short questions. 1) I have SC v1028 loaded and when I select 'Rpl' nothing happens. I also have v1013 on my test pc which I have been using to trial the program and run through ACSIL which works fine. 2) The log shows SC is trying to download data from FXCM when I open a Chartbook based on my own 'Historical scid' data - which follows my own naming convention. After an attempt to download 93 days (FXCM SC default setting) it closes the socket. Why is it trying to download additional data to an scid file created from a fixed CSV data file? Can I instruct SC not to 'go out' and update certain chartbooks/charts based on certain data? Many thanks Paul H |
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| [2013-09-28 21:52:01] |
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1. Select Window >> Reset Windows. 2. Enable Chart >> Chart Settings >> Advanced Settings >> Disable Data File Updating. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-30 08:16:01] |
| User92573 - Posts: 530 |
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What an excellent support service. Thank you so much for the prompt response to both questions. |
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