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Date/Time: Sat, 18 Jan 2025 19:34:50 +0000



Missing Market Depth

View Count: 786

[2018-02-23 14:27:24]
dennismed - Posts: 62
Missing Market Depth on chart

DOM chart trade mode is checked Chart DOM visible but no Depth of Market on the chart DOM.

Thank You
[2018-02-23 17:54:09]
Sierra Chart Engineering - Posts: 104368
We see you are using Gain Capital.

Must be a problem with their data feed. We recommend reconnecting:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-26 00:04:36]
dennismed - Posts: 62
Still no market depth on chart DOM's only on stand alone DOM's
Private File
Attachment Deleted.
[2018-02-26 18:17:34]
Sierra Chart Engineering - Posts: 104368
You need to make sure that the buy and sell columns include the bid and ask sizes. Here are instructions:
Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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