Login Page - Create Account

Support Board


Date/Time: Sat, 18 Jan 2025 13:01:57 +0000



FDAX Stop-Limit Order Rejected

View Count: 2141

[2018-02-23 14:03:06]
patrader - Posts: 92
Using CTS Low Cost Connection with Wedbush. SC datafeed. Tried entering a regular Stop-Limit Order on FDAX this morning. It was rejected with this error message:

"CTS Trading Wedbush - DTC order update (Order reject). Info: CTS order update (Rejected). Info: [StopLimit] not allowed without realtime quotes. Internal Order ID: 2909. Service Order ID: 9244. Symbol: FDAX.20180300.E_INX | 2018-02-23 08:51:45 *"

Other order types working fine. Can you advise?
[2018-02-23 17:37:11]
Sierra Chart Engineering - Posts: 104368
We are contacting CTS about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-23 17:58:22]
Sierra Chart Engineering - Posts: 104368
The answer from CTS is that the EUREX does not support Stop-Limit orders and they have to be managed by CTS and that cannot be done without a price feed from CTS. Another effect of the absurd exchange fee policies from exchanges and the detrimental effects of them.

Therefore, we recommend using just standard "Stop" orders. We could add a managed Stop-Limit order and that is not a problem for us. Let us know if you would like that.

For clarity, this would be an order always managed on the Client-side, meaning locally on your computer. So it is held on your side until such time that the Limit order price is triggered. At that time a limit order will be submitted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-23 17:59:39
[2018-02-23 18:41:33]
patrader - Posts: 92
I forgot Eurex doesn't take native stop-limits. I just tested out the Triggered Limit Order Entry with 0 offset and it works fine. I can use that order type whenever I am trying for no slippage on an entry order. What I'm wondering is this:

Can you add a little extra functionality to the Triggered Limit Order Entry Type, by allowing for 'negative' and 'positive' offset values. Suppose the user entered "-3" into to the Trig Limit/Stop Limit box (or manually). With ES trading at 2725.50 the trader wants to be long if the market went higher to 2728.00. Once the trigger price of 2728.00 is touched, SC would immediately send a buy limit order at 2727.25 (3 ticks lower). In other words simply change the existing functionality to require the user to enter a negative number. Then, add the ability to use a positive number in a different way. If the user entered a positive number of "3" then as soon as 2728.00 was touched a buy limit order at 2728.75 would be sent. The effect of using a positive number on Triggered Limit Order Entry Type being to mirror the functionality of a regular stop-limit order.
[2018-02-23 22:59:23]
Sierra Chart Engineering - Posts: 104368
Yes, we can do this. But probably we will keep the logic the same where a negative number is going to cause to limit price to be higher on a buy stop order.

We will try to get this out before Monday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-23 23:43:02]
patrader - Posts: 92
OK. Although it seems counter-intuitive to have a negative number be used to "add" onto the trigger price. When a trigger price is hit and the market backs away from it, it would seem more intuitive to consider the 'backing off' to be the negative number. And the 'keeping going' to be the positive number. NinjaTrader uses a negative offset for the same 'backing off' stop-limit capability so it may be easier to migrate for those people leaving NT for SC.
[2018-02-24 04:40:03]
patrader - Posts: 92
An FYI on what the competition is doing. They're using positive offset values for trades that simulate a traditional stop-limit order and negative offset values for pullback limit orders. https://futures.io/emini-index-futures-trading/30252-stop-limit-offset.html
Date Time Of Last Edit: 2018-02-24 04:41:09
[2018-02-24 19:00:31]
Sierra Chart Engineering - Posts: 104368
OK we will do this. We just did not want to reverse the functionality as it exists now but we will change it because it is relatively new.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account