Support Board
Date/Time: Sun, 19 Jan 2025 06:35:01 +0000
can not access intraday etf data
View Count: 797
| [2018-02-21 22:20:07] |
| User970210 - Posts: 91 |
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Hi, I have subscripted SC real time datafeed besides my trading account/datafeed with gaincapital. But I can not access intraday etf data, like HYG. please advice. thanks |
| [2018-02-23 00:13:40] |
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You need to use the Sierra Chart Historical Data Service for this data: Sierra Chart Historical Data Service We assume you do not need real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-27 21:46:47] |
| User970210 - Posts: 91 |
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Hi, after reviewed your answer I am still not able to get HYG symbol real time data without switching away from my trading account at gain capital/OEC to SC data/all service. do I have to create new symbol under global symbol setting? how do I do that? thanks |
| [2018-03-28 01:40:00] |
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Either activate the US Equities exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Or install another instance of Sierra Chart as explained here: Using Multiple Data and Trading Services at the Same Time In either case you do not need to enter any new symbol settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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