Support Board
Date/Time: Sat, 18 Jan 2025 13:05:28 +0000
New Email Address - Trade Alerts
View Count: 782
| [2018-02-20 17:30:13] |
| User78442 - Posts: 260 |
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I tested the SC service with james.pape@interx.co .. it worked. I set-up a new POP3 address for trade.alert@interx.co - Alerts are being blocked and not getting through. I've tested trade.alert@interx.co and it works fine. Please advise. |
| [2018-02-20 18:28:44] |
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The alerts are being blocked by who? And how are you determining this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-20 18:28:52
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| [2018-02-20 20:22:41] |
| User78442 - Posts: 260 |
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The alerts are not getting through... You, Sierra say that my mail provider is blocking... the mail address is sound ..please explain...
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| [2018-02-21 15:15:16] |
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We have cleared the block for the domain. The domain was blocked as it was blocking email alerts in the past. Also make sure that you Link and Verify all your emails to your Sierra Chart account here: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification Sierra Chart Support |
| [2018-02-21 15:47:42] |
| User78442 - Posts: 260 |
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I tested. It works now, tks
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