Support Board
Date/Time: Sat, 18 Jan 2025 13:13:19 +0000
Windows 10 Installation
View Count: 964
| [2018-02-17 20:53:29] |
| User931255 - Posts: 3 |
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I signed up for the free trial, downloaded and have tried to install Sierra Chart 4 times now after rebooting, simply hangs
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Attachment Deleted.  sierrainstall.PNG / V - Attached On 2018-02-17 20:52:25 UTC - Size: 23.79 KB - 357 views |
| [2018-02-17 23:14:23] |
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So the installer itself is freezing? We have never heard of this before. If so, this is going to be an operating system level issue. Try disabling any security software you are running on your computer, during the installation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-17 23:41:45] |
| User931255 - Posts: 3 |
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Disabled Norton Antivirus, installer still hangs. I've attached the log file
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Private File |
| [2018-02-18 00:04:08] |
| User931255 - Posts: 3 |
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I finally got the software installed, thanks 😉
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