Support Board
Date/Time: Sat, 18 Jan 2025 10:50:53 +0000
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| [2018-02-16 11:38:22] |
| User858907 - Posts: 1 |
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Hi. I have a problem to display charts correctly. In attachment you can see the same chart, in daily frame it´s allright and in 6,4,1 hour 30,15,10 min timeframe it´s unusable, than on 5 and 1min chart it´s already ok. http://www.sierrachart.com/image.php?Image=1518780933671.png http://www.sierrachart.com/image.php?Image=1518781012896.png http://www.sierrachart.com/image.php?Image=1518781040240.png How can I fix this problem. Thanks. Petr |
| [2018-02-16 18:14:22] |
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It is not actually wrong, it is displaying the information as best it can. What is happening is that there is some extraneous data on February 11, 2018. You can see the small bit of a red line down around -80. This is causing the displays to compress to fit that data in, along with this causing issues with the other studies. The first thing to do is to delete and redownload the data to see if this corrects this. Follow the instructions here to do this: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-16 18:14:34
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