Support Board
Date/Time: Sat, 18 Jan 2025 10:50:53 +0000
Data Feed Discrepancy / FX Indexes
View Count: 1048
| [2018-02-15 09:46:35] |
| User371906 - Posts: 141 |
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Good morning, Please prioritize my request as it is urgent. I am seeing candles in all my FX Indexes having same symbol showing different candles. I have the same settings set in all charts (time, Chart settings, etc) from one Chartbook to other one there complete different even if I duplicate the chart to another chartbook there are still different. * * Looking at prices there are also a huge difference right now comparing all FX Indexes charts http://www.sierrachart.com/image.php?Image=1518690113140.png Price 921.25 http://www.sierrachart.com/image.php?Image=1518690064113.png Price 925.97 http://www.sierrachart.com/image.php?Image=15186869762.png http://www.sierrachart.com/image.php?Image=1518687038161.png Please let me know Thank you g Date Time Of Last Edit: 2018-02-15 10:24:39
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| [2018-02-16 00:08:21] |
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In regards to the first two chart images, the problem is one of the charts is not scrolled to the end. In regards to the difference with the chart bars, provide us the chart following these instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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