Support Board
Date/Time: Sat, 18 Jan 2025 11:01:46 +0000
Too many interruptions.
View Count: 668
| [2018-02-14 19:45:18] |
| GrigorHagop - Posts: 18 |
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I am getting frequent messages: (1) Waiting to download historical data. (2) Downloading Historical data. (3) Historical download complete. I am tracking only 14 futures contracts but have 76 charts on 10 chartbooks. My download speed is 42 Mbps on the AT&T wi-fi test. How can I eliminate these interruptions? Am I overloading the system? |
| [2018-02-15 03:33:17] |
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We see you are using Rithmic. This indicates the connection to the Rithmic data feed is being lost. Do you notice user interface of Sierra Chart being frozen and inoperable for more than 10 seconds at a time? If so, then you do not have any type of high CPU usage condition which could lead to this potentially. Therefore, this would be a network connectivity issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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