Support Board
Date/Time: Sat, 18 Jan 2025 10:58:17 +0000
Follow up to problem with DTC Bridge Stopped working message after a download of new vers.
View Count: 1386
| [2018-02-11 01:05:47] |
| User180814 - Posts: 45 |
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Hello Sierra, I just tried to download the newer version of Sierra for the second time. I got an error message on the download that there was an error with moving some files as the new version was downloaded. Since that download I have tried to log on and keep getting a DTC Bridge has stopped working message. I am asking why I got an error message when downloading the new version of Sierra" the error was download completed but errors occurred with moving some files". Now I get the DTC Bridge has stopped working and no data. a. Could this DTC Bridge Error be a function of the problem with the download which I did receive an error from regarding moving some files. b. yes it could be rithmic but not sure about that. |
| [2018-02-11 01:17:05] |
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We want you to restart your computer to force the bridge to shut down. Unfortunately it is the Rithmic software itself, which can be slow to shutdown or possibly freeze in some cases. After the computer restarts, do not start Sierra Chart. Install Sierra Chart again following using this installer: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-11 01:18:38
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