Support Board
Date/Time: Sat, 18 Jan 2025 08:07:53 +0000
Data is being downloaded all the time due to connectivity issues.
View Count: 834
| [2018-02-06 15:31:08] |
| User252419 - Posts: 235 |
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I constantly receive these logs, it seems as conectivity going down all the time. Is this my internet connection or data provider problem? Thank you HD Server | HD Request #48 | Socket: 473 | Symbol: CLG5-NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1 | ClientRequestID: 48 | Username: User252419. | 2018-02-06 09:28:07 Socket (473) | Socket gracefully closed by remote side. | 2018-02-06 09:28:07 Socket (473) | Received socket Close event. | 2018-02-06 09:28:07 Socket (473) | Initiating close of socket by core. | 2018-02-06 09:28:07 Socket (473) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-06 09:28:07 Socket (473) | Closed. | 2018-02-06 09:28:07 HD Server | Server thread ending. Socket closed. | Username: User252419. | 2018-02-06 09:28:07 HD Server | New server thread for client has been created for incoming connection. | 2018-02-06 09:28:07 Socket (477) | Creating socket. | 2018-02-06 09:28:07 HD Server | Setting DTC encoding to Binary VLS | 2018-02-06 09:28:07 HD Server | Received login. Requesting authorization. | Username: User252419. | 2018-02-06 09:28:07 HD Server | Login has been authorized. | Username: User252419. | 2018-02-06 09:28:07 HD Server | HD Request #49 | Socket: 477 | Symbol: NQH8-CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-06 15:27:22 | ClientRequestID: 49 | Username: User252419. | 2018-02-06 09:28:07 HD Server | HD Request #49 | Socket: 477 | Symbol: NQH8-CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1174 | ClientRequestID: 49 | Username: User252419. | 2018-02-06 09:28:07 Socket (477) | Socket gracefully closed by remote side. | 2018-02-06 09:28:07 Socket (477) | Initiating close of socket by core. | 2018-02-06 09:28:07 Socket (477) | Received socket Close event. | 2018-02-06 09:28:07 Socket (477) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-06 09:28:07 Socket (477) | Closed. | 2018-02-06 09:28:07 HD Server | Server thread ending. Socket closed. | Username: User252419. | 2018-02-06 09:28:07 HD Server | New server thread for client has been created for incoming connection. | 2018-02-06 09:28:07 Socket (478) | Creating socket. | 2018-02-06 09:28:07 HD Server | Setting DTC encoding to Binary VLS | 2018-02-06 09:28:07 HD Server | Received login. Requesting authorization. | Username: User252419. | 2018-02-06 09:28:07 HD Server | Login has been authorized. | Username: User252419. | 2018-02-06 09:28:07 HD Server | HD Request #50 | Socket: 478 | Symbol: CLH8-NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2018-02-06 15:27:21 | ClientRequestID: 50 | Username: User252419. | 2018-02-06 09:28:07 HD Request # 159 | Setting DTC encoding to Binary VLS | 2018-02-06 09:28:07 HD Request # 159 | Sending historical data logon request message. | 2018-02-06 09:28:07 HD Request # 159 | Requesting Intraday data. Start date-time: 2018-02-06 09:27:21. Record interval: 0. Symbol: CLH18 | 2018-02-06 09:28:07 HD Request # 159 | Decompressing data. | 2018-02-06 09:28:07 Socket (476) | Initiating close of socket by core. | 2018-02-06 09:28:07 Socket (476) | Shutdown started. Waiting for graceful close. | 2018-02-06 09:28:07 Historical data download thread signaled to stop. | 2018-02-06 09:28:07 HD Request # 159 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLH8-NYMEX | 2018-02-06 09:28:07 HD Request # 159 | Completion time: 0s | 2018-02-06 09:28:07 HD Request # 159 | Intraday data download complete for CLH8-NYMEX. Unique request ID: 159 | 2018-02-06 09:28:07 Removed historical data download ID 159 | 2018-02-06 09:28:07 Real-time Intraday chart data file updates started for CLH8-NYMEX | 2018-02-06 09:28:07 Intraday chart data file opened for CLH8-NYMEX | 2018-02-06 09:28:07 Rithmic Trading | Using primary service for historical data for CLH8-NYMEX | 2018-02-06 09:28:07 Intraday data recording state for symbol CLH8-NYMEX is set to download 'Pending'. | 2018-02-06 09:28:07 HD Request # 160 | Downloading Intraday chart data for CLH8-NYMEX to the file CLH8-NYMEX.scid. Service: rithmic.trading | 2018-02-06 09:28:07 HD Request # 160 | Download start date-time: 2018-02-06 09:27:21.000 | 2018-02-06 09:28:07 HD Request # 160 | Sending historical data request. Start date-time: 2018-02-06 09:27:21. Record interval: 0. Symbol: CLH8-NYMEX | 2018-02-06 09:28:07 Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-02-06 09:28:07 Socket (476) | Socket gracefully closed by remote side. | 2018-02-06 09:28:07 Socket (476) | Closed. | 2018-02-06 09:28:07 Chart #8 has tagged chart #1 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:07 Chart #8 has tagged chart #11 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:07 Chart #8 has tagged chart #3 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:07 CLH8-NYMEX [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 HD Server | HD Request #50 | Socket: 478 | Symbol: CLH8-NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 2 | ClientRequestID: 50 | Username: User252419. | 2018-02-06 09:28:08 Socket (478) | Socket gracefully closed by remote side. | 2018-02-06 09:28:08 Socket (478) | Initiating close of socket by core. | 2018-02-06 09:28:08 Socket (478) | Received socket Close event. | 2018-02-06 09:28:08 Socket (478) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-06 09:28:08 Socket (478) | Closed. | 2018-02-06 09:28:08 HD Server | Server thread ending. Socket closed. | Username: User252419. | 2018-02-06 09:28:08 HD Request # 160 | Receiving Intraday data for CLH8-NYMEX starting at 2018-02-06 09:27:21 | 2018-02-06 09:28:08 HD Server | New server thread for client has been created for incoming connection. | 2018-02-06 09:28:08 HD Request # 160 | Timestamp of first Intraday data file record written: 2018-02-06 09:27:22 | 2018-02-06 09:28:08 HD Request # 160 | Received 517 records from 2018-02-06 09:27:21 to 2018-02-06 09:28:06 (45.0 seconds) and wrote 515 records for CLH8-NYMEX | 2018-02-06 09:28:08 Socket (479) | Creating socket. | 2018-02-06 09:28:08 HD Server | Setting DTC encoding to Binary VLS | 2018-02-06 09:28:08 HD Server | Received login. Requesting authorization. | Username: User252419. | 2018-02-06 09:28:08 HD Server | Login has been authorized. | Username: User252419. | 2018-02-06 09:28:08 Added 1 Time and Sales records to Intraday data file for CLH8-NYMEX after download. | 2018-02-06 09:28:08 HD Server | HD Request #51 | Socket: 479 | Symbol: CLV6-NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2016-09-20 18:29:45 | ClientRequestID: 51 | Username: User252419. | 2018-02-06 09:28:08 HD Request # 160 | Completion time: 0s | 2018-02-06 09:28:08 HD Request # 160 | Intraday data download complete for CLH8-NYMEX. Unique request ID: 162 | 2018-02-06 09:28:08 Removed historical data download ID 162 | 2018-02-06 09:28:08 Real-time Intraday chart data file updates started for CLH8-NYMEX | 2018-02-06 09:28:08 Intraday chart data file opened for CLH8-NYMEX | 2018-02-06 09:28:08 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CLV6-NYMEX | 2018-02-06 09:28:08 'Allow Support for Sierra Chart Data Feeds' is disabled. The CL?#-NYMEX pattern/symbol will not use the SC Exchange Data Feed. | 2018-02-06 09:28:08 Rithmic Trading | Starting real-time market data updates for: CLV6-NYMEX. ID: 5 | 2018-02-06 09:28:08 Rithmic Trading | Requesting security definition data for: CLV6-NYMEX. ID: 5 | 2018-02-06 09:28:08 Delaying start of download for CLV6-NYMEX | 2018-02-06 09:28:08 CLH8-NYMEX [CBV] #1 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 CLH8-NYMEX [CBV] #11 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 Chart #8 has tagged chart #1 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 Chart #8 has tagged chart #11 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 Chart #8 has tagged chart #3 for full recalculation. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:08 Opened cached Intraday file: C:\SierraChart2\Data\CLH8-NYMEX.scid | 2018-02-06 09:28:08 CLH8-NYMEX [CBV] #1 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:10 CLH8-NYMEX [CBV] #11 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:10 Delaying start of download for CLV6-NYMEX | 2018-02-06 09:28:10 CLH8-NYMEX [CBV] #3 | Performing a full recalculation because it has been tagged. Chartbook: Trigger_CL.cht | 2018-02-06 09:28:10 HD Request # 161 | Downloading Intraday chart data for CLV6-NYMEX to the file CLV6-NYMEX.scid. Service: nymex | 2018-02-06 09:28:15 HD Request # 161 | Download start date-time: 2016-09-20 13:29:45.000 | 2018-02-06 09:28:15 HD Request # 161 | Using server: ds1.sierracharts.com port 10150 | 2018-02-06 09:28:15 Socket (480) | Creating socket. | 2018-02-06 09:28:15 Socket (480) | Connecting to IP: 8.18.161.135. | 2018-02-06 09:28:15 Socket (480) | Initiating close of socket by core. | 2018-02-06 09:28:35 Socket (480) | Closed. | 2018-02-06 09:28:35 HD Request # 161 | Error downloading historical Intraday data for CLV6-NYMEX. Timeout error connecting to server. | 2018-02-06 09:28:35 Historical data download thread signaled to stop. | 2018-02-06 09:28:35 HD Request # 161 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLV6-NYMEX | 2018-02-06 09:28:35 HD Request # 161 | Completion time: 20s | 2018-02-06 09:28:35 HD Request # 162 | Downloading Intraday chart data for CLV6-NYMEX to the file CLV6-NYMEX.scid. Service: nymex | 2018-02-06 09:28:35 HD Request # 162 | Download start date-time: 2016-09-20 13:29:45.000 | 2018-02-06 09:28:35 HD Request # 162 | Using server: ds7.sierracharts.com port 10149 | 2018-02-06 09:28:35 Socket (481) | Creating socket. | 2018-02-06 09:28:35 Socket (481) | Connecting to IP: 8.18.161.133. | 2018-02-06 09:28:35 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Deleting API object. | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: PnL Connection Closed | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2018-02-06 09:28:49 DTC Client socket (472) | Socket gracefully closed by remote side. | 2018-02-06 09:28:49 DTC Client socket (472) | Received socket Close event. | 2018-02-06 09:28:49 DTC Client socket (472) | Initiating close of socket by core. | 2018-02-06 09:28:49 DTC Client socket (472) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-02-06 09:28:49 DTC Client socket (472) | Closed. | 2018-02-06 09:28:49 Connection to the external service has been lost. | 2018-02-06 09:28:49 Rithmic Trading | Disconnected. | 2018-02-06 09:28:50 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-06 09:28:50 Rithmic Trading | Port for executable: 28943 | 2018-02-06 09:28:52 Listening socket (1512). Port 28943 | Closed. | 2018-02-06 09:28:52 Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2018-02-06 09:28:52 Rithmic Trading | Bridge process is not running! | 2018-02-06 09:28:54 Rithmic Trading | Connecting to the server 127.0.0.1. Port 28943 | 2018-02-06 09:28:54 DTC Client socket (483) | Creating socket. | 2018-02-06 09:28:54 DTC Client socket (483) | Connecting to IP: 127.0.0.1. | 2018-02-06 09:28:54 Socket (481) | Initiating close of socket by core. | 2018-02-06 09:28:55 Socket (481) | Closed. | 2018-02-06 09:28:55 HD Request # 162 | Error downloading historical Intraday data for CLV6-NYMEX. Timeout error connecting to server. | 2018-02-06 09:28:55 Historical data download thread signaled to stop. | 2018-02-06 09:28:55 HD Request # 162 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLV6-NYMEX | 2018-02-06 09:28:55 HD Request # 162 | Completion time: 20s | 2018-02-06 09:28:55 HD Request # 163 | Downloading Intraday chart data for CLV6-NYMEX to the file CLV6-NYMEX.scid. Service: nymex | 2018-02-06 09:28:55 HD Request # 163 | Download start date-time: 2016-09-20 13:29:45.000 | 2018-02-06 09:28:55 HD Request # 163 | Using server: ds1.sierracharts.com port 10150 | 2018-02-06 09:28:55 Socket (484) | Creating socket. | 2018-02-06 09:28:55 Socket (484) | Connecting to IP: 8.18.161.135. | 2018-02-06 09:28:55 DTC Client socket (483) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-02-06 09:28:55 * DTC Client socket (483) | Initiating close of socket by core. | 2018-02-06 09:28:55 DTC Client socket (483) | Closed. | 2018-02-06 09:28:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-02-06 09:28:55 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-06 09:28:55 Rithmic Trading | Disconnected. | 2018-02-06 09:28:55 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-06 09:28:55 Rithmic Trading | Port for executable: 28947 | 2018-02-06 09:28:57 Listening socket (1856). Port 28947 | Closed. | 2018-02-06 09:28:57 Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2018-02-06 09:28:57 HD Request # 163 | Setting DTC encoding to Binary VLS | 2018-02-06 09:28:58 HD Request # 163 | Sending historical data logon request message. | 2018-02-06 09:28:58 HD Request # 163 | Requesting Intraday data. Start date-time: 2016-09-20 13:29:45. Record interval: 0. Symbol: CLV16 | 2018-02-06 09:28:58 HD Request # 163 | Decompressing data. | 2018-02-06 09:28:59 HD Request # 163 | Receiving Intraday data for CLV6-NYMEX starting at 2016-09-20 13:29:45 | 2018-02-06 09:28:59 Socket (484) | Initiating close of socket by core. | 2018-02-06 09:28:59 HD Request # 163 | Historical data for CLV6-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2018-02-06 09:28:59 Socket (484) | Shutdown started. Waiting for graceful close. | 2018-02-06 09:28:59 Historical data download thread signaled to stop. | 2018-02-06 09:28:59 HD Request # 163 | Received 1 record from 2016-09-20 13:29:45 to 2016-09-20 13:29:45 (0.0 seconds) and wrote 0 records for CLV6-NYMEX | 2018-02-06 09:28:59 HD Request # 163 | Completion time: 4s | 2018-02-06 09:28:59 HD Request # 163 | Intraday data download complete for CLV6-NYMEX. Unique request ID: 163 | 2018-02-06 09:28:59 Removed historical data download ID 163 | 2018-02-06 09:28:59 Rithmic Trading | Using primary service for historical data for CLV6-NYMEX | 2018-02-06 09:28:59 Intraday data recording state for symbol CLV6-NYMEX is set to download 'Pending'. | 2018-02-06 09:28:59 Rithmic Trading | Bridge process is not running! | 2018-02-06 09:28:59 Rithmic Trading | Connecting to the server 127.0.0.1. Port 28947 | 2018-02-06 09:28:59 Date Time Of Last Edit: 2018-02-06 16:00:16
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| [2018-02-06 15:53:48] |
| traderacefly - Posts: 57 |
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Same here. I thought Sierra Chart was broken but it turned out to be a VERY flakey data feed from CTS T4 FIX causing the problem.
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| [2018-02-06 16:37:03] |
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This is some sort of Rithmic server problem or connectivity problem: Socket (481) | Connecting to IP: 8.18.161.133. | 2018-02-06 09:28:35 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Deleting API object. | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: PnL Connection Closed | 2018-02-06 09:28:49 Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2018-02-06 09:28:49 VERY flakey data feed from CTS T4 FIX causing the problem. Yes this is what it is in your case.
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