Support Board
Date/Time: Sat, 18 Jan 2025 07:36:23 +0000
BitMex DOM not working
View Count: 840
| [2018-02-04 21:24:28] |
| User620704 - Posts: 20 |
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DOM for BitMex no longer displaying updated orders from web interface. When I tried to open up new ones I noticed the options changed (BitMex and BitMEx Trading). Only the trading option (which is new) allowed me to fetch the symbols. Still no orders displaying. I can place an order but not cancel. Also, old positions displaying despite being closed. Please advise.
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| [2018-02-04 21:50:08] |
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These are all issues on the BitMEX side. Not at all on the Sierra Chart side. We cannot help with these. But we are working on our own direct integration to BitMEX to work around these issues. Should be out in a couple more weeks. Also the two BitMEX Services are named: BitMEX [Trading] BitMEX (Testnet) [Trading]. These are the exact names and you and anyone can see that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-04 21:50:53
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