Support Board
Date/Time: Sat, 18 Jan 2025 07:59:24 +0000
Attached Orders Not Placed
View Count: 763
| [2018-02-04 21:17:50] |
| User327541 - Posts: 1 |
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Greetings Sierra Chart forum, I have been having trouble placing attached stop orders using the sierra chart spreadsheet system for trading on the Bitmex Exchange. Every time a trade signal is generated a market order is placed and filled, and a stop order appears on the chart, but is never placed on the exchange. Eventually the stop order times out and is never placed. However, I can place a stop order manually from the chart with no problem, but I would like for this to be automated. Below is the log that comes up whenever the stop order times out, please help. BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 121873. Service Order ID: 1631248. Symbol: XBTUSD-BMEX | 2018-01-31 11:48:27 * |
| [2018-02-04 21:51:34] |
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Contact BitMEX about this. This is a BitMEX issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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