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Date/Time: Sat, 18 Jan 2025 07:43:31 +0000



CME BTC data errors

View Count: 751

[2018-02-03 15:20:04]
User511630 - Posts: 3
Hi Sierra Charts Team,

Please advise if there is an error from your CME BTC data feed. Daily chart data shows up correctly, but anything below daily reflects an error. Please see charts attached.

I have tried all the potential solutions in your Data & bar chart errors page (Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values). none are working.



Thank you
imagebtc price error.png / V - Attached On 2018-02-03 15:19:40 UTC - Size: 30.55 KB - 292 views
Attachment Deleted.
[2018-02-03 21:13:47]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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