Support Board
Date/Time: Sat, 18 Jan 2025 11:07:06 +0000
SC Data All Services
View Count: 1492
| [2018-02-02 15:40:49] |
| User92991 - Posts: 8 |
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Hello, I need help with some issue. When i´m sending order to market, SierraChart immediately switch to sim-mode. I have paid real-time data. Thank you Yours sincerely Martin |
| [2018-02-02 17:41:03] |
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You need to connect Sierra Chart your trading service, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-04 18:33:32] |
| User92991 - Posts: 8 |
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Hello, what agreements should I sign? Do I have to sign the NYSE PROFESSIONAL SUBCRIBER AGREEMENT, even though I'm not professional?
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| [2018-02-04 20:59:41] |
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You are all set with agreements. Nothing more you need to do with agreements.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-13 19:02:49] |
| User92991 - Posts: 8 |
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Hello, I need to solve some issue and im hopeless. I have activated Real-Time Data accout at Interactive Brokers. Everything works fine, but when i give in Sierra Chart command to trade it wont send it to TWS, but Sierra immediately switch to Sim mode. When i switch in Data/Trade Service Settings to Interactive Brokers, Sierra Chart send trade command to TWS. Yours sincerely Martin. |
| [2018-02-13 19:29:10] |
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You do need to set Global Settings >> Data/Trade Service Settings >> Service to Interactive Brokers. You will still receive the data from the Sierra Chart Exchange Data Feed. This is all explained in detail here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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