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Date/Time: Sat, 18 Jan 2025 19:42:50 +0000



Trades for INTC not going through.

View Count: 692

[2018-01-30 12:16:17]
User466220 - Posts: 43
I am trying to trade INTC but the orders are not going through to broker (IB).

Please advise.
[2018-01-30 19:02:15]
Sierra Chart Engineering - Posts: 104368
Make sure you use the complete symbol format which also includes the Primary Exchange:
Interactive Brokers Symbols: Stocks With Specified Exchange and Primary Exchange Format

INTC-STK-SMART/NASDAQ
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-30 19:03:04
[2018-02-27 20:17:54]
User466220 - Posts: 43
Made the suggested changes. The chart won't update now.
[2018-02-27 20:48:52]
User466220 - Posts: 43
The good news is, the order will go through. The bad news is, I have no idea what the real price is because there is no new data is coming through. Price is stuck at the time I made the suggested change. Did restart Sierra. Please advise.
[2018-02-27 23:11:32]
Sierra Chart Engineering - Posts: 104368
The first thing we want you to do is to follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-02-27 23:17:00]
User466220 - Posts: 43
Did the Update Symbol Settings. Disconnected, reconnected - download failed. Please advise.
[2018-02-27 23:47:53]
Sierra Chart Engineering - Posts: 104368
OK this is now solved. It is was the result of us adding expressly this INTC symbol so that it can be easily selected from the list but there is a small issue which has been resolved.

Go through this procedure again now:

Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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