Support Board
Date/Time: Sat, 18 Jan 2025 19:42:50 +0000
Trades for INTC not going through.
View Count: 692
[2018-01-30 12:16:17] |
User466220 - Posts: 43 |
I am trying to trade INTC but the orders are not going through to broker (IB). Please advise. |
[2018-01-30 19:02:15] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you use the complete symbol format which also includes the Primary Exchange: Interactive Brokers Symbols: Stocks With Specified Exchange and Primary Exchange Format INTC-STK-SMART/NASDAQ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-30 19:03:04
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[2018-02-27 20:17:54] |
User466220 - Posts: 43 |
Made the suggested changes. The chart won't update now.
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[2018-02-27 20:48:52] |
User466220 - Posts: 43 |
The good news is, the order will go through. The bad news is, I have no idea what the real price is because there is no new data is coming through. Price is stuck at the time I made the suggested change. Did restart Sierra. Please advise.
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[2018-02-27 23:11:32] |
Sierra Chart Engineering - Posts: 104368 |
The first thing we want you to do is to follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-02-27 23:17:00] |
User466220 - Posts: 43 |
Did the Update Symbol Settings. Disconnected, reconnected - download failed. Please advise.
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[2018-02-27 23:47:53] |
Sierra Chart Engineering - Posts: 104368 |
OK this is now solved. It is was the result of us adding expressly this INTC symbol so that it can be easily selected from the list but there is a small issue which has been resolved. Go through this procedure again now: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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