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Date/Time: Sat, 18 Jan 2025 04:55:24 +0000



Not getting live data

View Count: 534

[2018-01-30 02:30:29]
User307039 - Posts: 4
Hello,

I am paying for the service package ($24/month) which says that it includes live data. My charts only update according to my Intraday Download Interval. I attached an image of my Data settings.

I want to look at futures contracts which I believe I should get a live feed for with the service package I pay for.

Thanks,
imageFor_SC_Support_Board.png / V - Attached On 2018-01-30 02:30:20 UTC - Size: 35.83 KB - 247 views
[2018-01-30 04:11:36]
Sierra Chart Engineering - Posts: 104368
In regards to futures data, refer to:
Is Historical and Real-time Futures Data Included?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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