Support Board
Date/Time: Sat, 18 Jan 2025 04:56:36 +0000
I can not connect the Sierra Chart to my account
View Count: 600
| [2018-01-29 19:28:19] |
| User92991 - Posts: 8 |
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Hello, I can not connect the Sierra Chart to my account. I set up a new account with Interactive Brokers and Sierra joins the old no longer existing account. I do not know what, thank you. |
| [2018-01-29 19:42:07] |
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Follow the step-by-step instructions here: Interactive Brokers Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-29 20:30:43] |
| User92991 - Posts: 8 |
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Despite Interactive Brokers, it's OK, but when I trade through SC Data-All Services, Sierra Chart switches to Sim Mod.
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| [2018-01-29 20:46:00] |
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OK yes this make sense. We see you are using the Sierra Chart Exchange Data Feed, therefore you need to follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices You must connect Sierra Chart to your Interactive Brokers account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-29 20:46:19
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