Support Board
Date/Time: Sat, 18 Jan 2025 08:01:26 +0000
Globex 6E futures depth
View Count: 1120
| [2018-01-26 06:09:34] |
| User921987 - Posts: 238 |
|
Are the marked (red circles) orders real ? The Data/Trade Service is "CQG Fix Trading". |
 GhostOrNot.gif / V - Attached On 2018-01-26 06:07:55 UTC - Size: 22.03 KB - 355 views |
| [2018-01-26 18:23:12] |
| |
|
Clearly that does not look accurate. Most likely a CQG data issue. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers We did make a minor change in the latest prerelease, with the handling of CQG market depth data that might possibly help but we would not think so in this case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-29 08:10:44] |
| User921987 - Posts: 238 |
|
Reconnected several times and went to the latest prerelease. Now it's a bit better. Now it shows occassionally some 8 contracts which I think are not real. It's allways at the bottom of the bid OR ask side at over 10th levels. Please see an example from the attached picture. This is not a big problem for me. Just for your information. |
| GhostOrNot2.gif / V - Attached On 2018-01-29 08:09:26 UTC - Size: 19.45 KB - 332 views |
| [2018-01-29 08:43:37] |
| |
|
All indications are this is a CQG issue. Nothing further we can do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-29 14:45:39] |
| User921987 - Posts: 238 |
|
For other readers: If someone is encountering the same problem just ignore the information above the 10th level. In the case of Euro Fx futures (6E) there is no more than 10 levels available (what I know) so ignore those above.
Date Time Of Last Edit: 2018-01-29 14:46:01
|
| [2018-01-29 20:00:00] |
| Cavalry3162 - Posts: 523 |
|
or just limit your L2 to 10 levels in the chart dom settings
|
| [2018-02-05 06:02:06] |
| User921987 - Posts: 238 |
|
Do you mean "Chart/Chart Settings" in DOM window ? There is a "Market Depth" field and it allready has a value of 10 but I am still seeing 15 levels... |
| [2018-02-05 10:17:06] |
| |
|
This setting: https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#MaxDepthLevelsDisplayed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: