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Date/Time: Sun, 24 Nov 2024 03:44:16 +0000



User Email Question - Lost Crosshair

View Count: 1666

[2013-09-23 16:14:50]
Sierra Chart - Max - Posts: 5730

I have lost my crosshair and have tried changing the color and style. Do you have any other suggestions to try?

Sierra Chart Support
[2013-09-23 17:09:52]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation for this here:
http://www.sierrachart.com/index.php?l=doc/doc_Tools.html#ChartValues

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-23 19:21:12]
User11631 - Posts: 9
Hi Support,

I have tried everything included in the documentation link for the ChartValues and still do not have a
crosshair cursor. In addition to the suggestions in the link above, I have also tried changing the color and style as mentioned with no luck.

Can someone take a look and give me an idea of the problem?

Thanks,
Pat
[2013-09-24 16:43:28]
Sierra Chart Engineering - Posts: 104368
So the tool is selected with a checkmark by Tools >> Chart Values?

And you have left clicked on the chart and you do not see it?

Make sure that you have Global Settings >> Tool Settings >> Chart Values >> Always Active When Selected disabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-09-24 18:35:32]
User11631 - Posts: 9
Disabling this option fixed the problem. Maybe this should be added to the documentation for future reference.

"Make sure that you have Global Settings >> Tool Settings >> Chart Values >> Always Active When Selected disabled."
Thanks,

[2013-09-25 04:48:23]
Sierra Chart Engineering - Posts: 104368
Documentation has now been updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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