Support Board
Date/Time: Sat, 18 Jan 2025 10:17:58 +0000
Changed Data Feed Source to SCharts - Old symbol data trying to load on startup
View Count: 928
| [2018-01-18 14:22:28] |
| User832512 - Posts: 22 |
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Folks You helped me gain proper configuration to use SC as a data source. My legacy data source was DTN IQ Feed. Subsequently, I changed all the symbol chart references in my chart book. However, when I open my updated chart book, I see the chart still trying to load an old IQ Feed symbol:QCL#C What configuration element should I be looking at to help reconcile this issue? CTS Trading Demo - DTC | Received logon response. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Server Name: SC DTC Server. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Server protocol version: 8. Client protocol version: 8 | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Successfully connected. Connected to SC DTC Protocol server. Service=cts. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Trading is supported. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Order cancel and replace is supported. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | OCO Orders supported. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Bracket Orders supported. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Connected to data and trading server. | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Starting real-time market data updates for: QCL#C. ID: 1 | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Requesting security definition data for: QCL#C. ID: 1 | 2018-01-18 08:11:54 Intraday data recording state for symbol QCL#C is set to download 'Pending'. | 2018-01-18 08:11:54 Delaying start of download for QCL#C | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Received security definition for symbol QCL#C | 2018-01-18 08:11:54 CTS Trading Demo - DTC | Received security definition for symbol QCL#C | 2018-01-18 08:11:55 Delaying start of download for QCL#C | 2018-01-18 08:11:55 HD Request # 2 | Downloading Intraday chart data for QCL#C to the file QCL#C.scid. Service: CTSOrderRouting.SierraChart.DTC | 2018-01-18 08:11:59 HD Request # 2 | Download start date-time: 2018-01-17 10:35:06.000 | 2018-01-18 08:11:59 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2018-01-18 08:11:59 Socket (7) | Creating socket. | 2018-01-18 08:11:59 Socket (7) | Connecting to IP: 192.81.56.146. | 2018-01-18 08:11:59 HD Request # 2 | Setting DTC encoding to Binary VLS | 2018-01-18 08:11:59 HD Request # 2 | Sending historical data logon request message. | 2018-01-18 08:11:59 Socket (7) | Initiating close of socket by core. | 2018-01-18 08:11:59 HD Request # 2 | Error downloading historical Intraday data for QCL#C. Historical data logon error: Data files folder not set for service code: CTSOrderRouting.SierraChart.DTC | 2018-01-18 08:11:59 Socket (7) | Shutdown started. Waiting for graceful close. | 2018-01-18 08:11:59 |
| [2018-01-18 19:58:39] |
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Refer to this section here: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-11 15:34:28] |
| User832512 - Posts: 22 |
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The Intraday File Update list is where the QCL# symbol was located. I was looking all over for why that symbol was still showing up in my log files. Thank you for that reference in formation.
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