Support Board
Date/Time: Fri, 17 Jan 2025 23:40:26 +0000
Quantity mismatch between sierrachart and broker
View Count: 916
| [2018-01-11 13:58:33] |
| User726195 - Posts: 3 |
|
Good afternoon, for some reason order quantity between the platform and the account on the web client of the broker do not match: if i "flat and cancel" everything on sierrachart it opens an order on the web client and viceversa. Please refer to screenshots for more clarification. I want to point that this way i always have an order open without the ability the real flat everything. I hope you can help me fix this asap. Thanks. |
sc1.png| [2018-01-11 15:24:05] |
| |
|
Please refer to Order Quantities documentation on the LMAX page here: LMAX Trading Service: Order Quantities A quantity of 1 entered within Sierra Chart, is equivalent to LMAX quantity of 0.1. Refer to the Flatten and Cancel documentation here: Basic Trading and the Trade Window: Main/C >> Flatten (Flatten and Cancel) Sierra Chart Support Date Time Of Last Edit: 2018-01-11 15:26:58
|
| [2018-01-11 15:30:32] |
| User726195 - Posts: 3 |
|
Please refer to Order Quantities documentation on the LMAX page here:
LMAX Trading Service: Order Quantities Probably i didn't explain myself well and the title can confuse: If you watch at the screens im posting in this thread you can see how the order is open either in sierrachart or the web client of my broker and not at the same time how it is supposed to be. |
| [2018-01-11 16:02:12] |
| |
|
I do apologize, but the initial response was not intended to be posted. This has been sent to the senior engineer.
Sierra Chart Support |
| [2018-01-11 17:51:50] |
| |
|
This issue is explained here: LMAX Trading Service: How Current Trade Positions Are Determined (How Current Trade Positions Are Determined) You need to adjust the Order Fills Start Date-Time in the Chart >> Chart Settings >> Advanced Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-11 17:52:21
|
| [2018-01-11 18:13:26] |
| User726195 - Posts: 3 |
|
Yes it worked like a charm. Thanks for the support!
|
To post a message in this thread, you need to log in with your Sierra Chart account: