Support Board
Date/Time: Fri, 17 Jan 2025 23:39:41 +0000
Missing ask/bid historical data
View Count: 875
| [2018-01-10 19:34:05] |
| User707408 - Posts: 6 |
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I am having a problem with orderflow data display. When I open a chartbook with DAX, GBL or ESTX numbers bars charts (all Eurex) a portion of historical ask/bid data (cca 10 minutes before opening the chart) is missing (NB display only zeros). All other data are OK (i.e. remaining historical intraday ask/bid data, online real-time data, total volume etc). This does not happen to numbers bars charts with US indexes. All SCH settings are the same. I use SCH data feed and IB as a broker. All my attempts to get it fixed have failed so far. Could you please help me?
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| [2018-01-10 21:27:33] |
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This is explained here: Chart Data and Chart Data Files: Bid Volume and Ask Volume The solution in your case is to activate the EUREX exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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