Support Board
Date/Time: Fri, 17 Jan 2025 23:22:32 +0000
studies gone from charts
View Count: 711
| [2018-01-09 01:36:01] |
| Don H - Posts: 31 |
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All chartbooks have studies blanked out on charts while study box shows list of studies that actually should be on chart but are marked as an example ID 14: (unknown name) ID 15: (unknown name) In addition studies box itself when brought up to apply new study to chart shows only small range of the available studies and all rest are not listed or arranged as options where before they were all there |
| [2018-01-09 02:31:28] |
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This problem is caused by your antivirus software deleting the SierraChartStudies.dll file. Make sure you update the virus definitions file on your antivirus/security program since this false detection has now been recognized by the antivirus programs which have made this incorrect detection. For more information, refer to: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected Once you do that, then update Sierra Chart with Help >> Download Prerelease to get the missing file. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-09 02:32:18
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