Support Board
Date/Time: Fri, 17 Jan 2025 19:30:00 +0000
sc data - all services
View Count: 1014
| [2017-12-26 14:07:59] |
| User226486 - Posts: 27 |
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Hi, Currently not receiving pre-market data on any stocks i click on. Please advise as soon as possible many thanks |
| [2017-12-26 14:14:48] |
| User41727 - Posts: 124 |
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Second. The last data I'm getting ist from the a/h on the 23rd.
Date Time Of Last Edit: 2017-12-26 14:14:58
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| [2017-12-26 15:32:42] |
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This is caused by some network issue on the Barchart side. They have been notified. We do apologize for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-26 15:44:34] |
| User226486 - Posts: 27 |
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yay!!
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| [2017-12-26 15:54:02] |
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The problem has been resolved. We will be restoring the missing data, later on today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-26 15:54:12
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| [2017-12-26 23:25:24] |
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The missing US equities data has now been filled in. Follow the instructions here to download any missing data in Intraday charts: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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