Support Board
Date/Time: Fri, 17 Jan 2025 19:24:21 +0000
Data Feed on Dec 25th
View Count: 987
[2017-12-25 23:40:57] |
User278804 - Posts: 13 |
Are you receiving a live data feed into your Sierra or Green Charts since the markets opened on Dec 25th from 5:00 pm EST?
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[2017-12-25 23:45:58] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using TD Ameritrade. Tell us one of the symbols that is not updating in real-time and only one of them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-12-25 23:47:52] |
Sierra Chart Engineering - Posts: 104368 |
One thing we observe is the cash Forex symbols like EURUSD are not updating now due to the holiday. We expect those will start updating in the morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-12-26 00:01:34] |
User278804 - Posts: 13 |
Thank you for your quick response on this holiday...
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