Support Board
Date/Time: Sun, 24 Nov 2024 06:36:36 +0000
Account switches after coming out of SIM mode.....
View Count: 1535
| [2013-09-17 20:22:32] |
| User14266 - Posts: 225 |
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I had a problem today that hurt me. I am trading with TsT, and have a few combine accounts. I was trading on one account, switched to SIM mode, and then switched back out of SIM mode. I assumed I would be in the same account after switching out of SIM, but it defaulted to a different account that I haven't used for a long time. I just tried again. So I am trading on account "#1234", switched to SIM, and when I switch back out of SIM, I am now in account "#5678". It should default back to the account that was last used. I know that wasn't very clear, but hopefully you can make sense out of it. Thanks! Date Time Of Last Edit: 2013-09-17 20:29:03
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| [2013-09-17 22:57:15] |
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This will be resolved in the next release coming out today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-18 20:44:35] |
| User14266 - Posts: 225 |
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I am still experiencing this problem after upgrading to 1026.
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| [2013-09-19 00:03:27] |
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We will solve this. We solved one problem related to this. We can still see an issue with multiple accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-02 20:09:06] |
| User14266 - Posts: 225 |
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SC, This seems to be resolved for me, using 1029. Thank you. |
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