Support Board
Date/Time: Fri, 17 Jan 2025 13:33:08 +0000
Chart stops updating with Interactive Brokers data
View Count: 832
| [2017-12-15 21:31:13] |
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Have an issue with Interactive Brokers data: oftentimes the chart stops updating, while the data continues streaming as indicated by the last price updating on the right axis. Deleting and redownloading data solves the problem, until a couple of hours later it stops updating again. I recall having this issue once long ago on another SC instance, and the issue had a solution: required changing some settings, maybe under Data/Trade Service settings. I can't the answer though, so I need to bother you for help. Thank you. |
| [2017-12-15 22:34:52] |
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Refer to help topic 3 about this: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html It might be related to the True Real-time Data from Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-15 22:35:17
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